Dental Office Manager - Patient Coordinator

Ridge Road Family Dentistry • Parma, OH

4d • Onsite

About The Position

As our Dental Office Manager - Patient Coordinator, you'll be the go-to leader who ensures our day-to-day operations run smoothly and efficiently. Your mornings start by reviewing the day's schedule and making sure every team member is set up for success. Throughout the day, you'll greet patients with a warm smile, verify insurances, present treatment plans with clarity and compassion, and manage all facets of insurance billing and accounting. You'll guide the front office dentistry team, troubleshoot scheduling conflicts, and ensure every patient leaves feeling cared for and confident. Your role bridges patient experience with behind-the-scenes excellence, making you absolutely vital to our continued success.

Requirements

• 2+ years of front desk experience
• Insurance billing and accounting experience
• Proficiency with Eaglesoft software
• Proficiency with presenting treatment plans and verifying insurances
• Ability to pass a background check

Responsibilities

• Review the day's schedule and ensure team members are set up for success.
• Greet patients with a warm smile.
• Verify insurances.
• Present treatment plans with clarity and compassion.
• Manage all facets of insurance billing and accounting.
• Guide the front office dentistry team.
• Troubleshoot scheduling conflicts.
• Ensure every patient leaves feeling cared for and confident.

Benefits

• PTO
• 401(k)
• Supportive, stress-free environment
• Bonuses/incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed