Dental Patient Care Coordinator

Dentalook • Red Deer, AB

1d • Onsite

About The Position

We're looking for an experienced, friendly, and organized Dental Patient Care Coordinator to join our busy, well-established practice. If you thrive in a fast-paced environment, enjoy building relationships with patients, and take pride in keeping the front office running smoothly, we'd love to meet you! This role involves welcoming and assisting patients, managing appointments, handling administrative tasks, and ensuring outstanding customer service.

Requirements

• Previous dental administration experience is required
• ClearDent knowledge is a strong asset
• Knowledge of dental insurance, accounts receivable, and dental terminology
• Strong multitasking, organizational, and communication skills
• Friendly, professional, and confident working with the public
• A sense of urgency and efficiency in schedule building and schedule maintenance
• Must be willing to work business hours, including a couple of evenings and select Saturdays

Nice To Haves

• ClearDent knowledge is a strong asset

Responsibilities

• Welcome and assist patients with professionalism and compassion
• Answer phones and schedule appointments
• Build and maintain an efficient schedule
• Manage accounts receivable
• Process insurance claims and assist with patient insurance inquiries
• Coordinate front desk operations and administrative tasks
• Deliver outstanding customer service while multitasking in a busy practice

Benefits

• Comprehensive benefits package
• Performance bonus structure
• Opportunities for professional development and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed