Patient Care Coordinator

Keplr Vision • Lansing, MI

7d • Onsite

About The Position

Rule Eye Care is hiring a Patient Care Coordinator to serve as a welcoming first point of contact for patients and help provide a personal, stress-free experience throughout their visit. The role supports patients from check-in through check-out and helps keep front desk operations and patient flow running smoothly. The employer is willing to train the right candidate and describes the environment as supportive, collaborative, and fast-paced, with opportunities for career growth.

Requirements

• At least one year of customer service experience.
• Strong communication skills and a friendly, professional demeanor.
• Comfort using computers and ability to learn new systems.
• Ability to work as a team player with a positive attitude and strong organizational skills.

Nice To Haves

• Healthcare or optical experience.
• Knowledge of insurance.

Responsibilities

• Answer phone calls and assist patients with scheduling and questions.
• Greet patients and check them in and out professionally and warmly.
• Maintain efficient front desk operations.
• Support patient flow through multitasking and time management.
• Prepare route slips for upcoming days.
• Verify insurance before patients arrive.

Benefits

• Medical, vision, and dental benefits.
• Paid time off.
• Holiday pay.
• 401(k) with employer match.
• Growth opportunities and internal promotion support.
• Training for the right candidate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed