Patient Care Coordinator

American Hearing Care • Natchez, MS

3d • $17 - $19

About The Position

American Hearing Care is seeking a friendly, organized, patient-focused Patient Care Coordinator (PCC) to support the clinic’s daily operations. The PCC is the first point of contact for patients and helps ensure they receive a welcoming, professional experience. The role manages front office operations, schedules appointments, assists patients with administrative needs, and helps the clinic operate efficiently. The position is an opportunity for someone who enjoys helping people, staying organized, and contributing to a patient-focused healthcare environment.

The stated hours are 8:30 AM–5:00 PM. Applications must be submitted online through the official application portal. Applicants are asked not to visit the physical location or call about open positions.

Requirements

• Strong communication and interpersonal skills with a friendly, professional demeanor.
• Basic computer proficiency, including Microsoft Office (Word and Excel).
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities in a fast-paced environment.
• A growth mindset and willingness to learn and adapt.

Nice To Haves

• Two years of customer service, medical office, or administrative experience is preferred.

Responsibilities

• Manage incoming phone calls and schedule patient appointments.
• Welcome and check in patients with professionalism and warmth.
• Schedule and assist walk-in patients.
• Verify insurance eligibility and benefits with insurance carriers.
• Enter and maintain accurate patient information in Sycle.
• Clean hearing aids and assist patients with basic hearing aid maintenance.
• Provide excellent customer service to patients throughout their visit.
• Maintain an organized and professional front office environment.
• Build positive relationships with patients to support a high-quality patient experience.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off (PTO).
• Major holidays off.
• Comprehensive training and professional development.
• Supportive and collaborative work environment.
• Competitive compensation designed to reward performance and support career development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed