Patient Care Coordinator (Marlton, NJ)

Ennoble Care • Marlton, NJ

7h • Onsite

About The Position

Ennoble Care is seeking an experienced, full-time Patient Care Coordinator to work on-site at its Marlton, New Jersey office. The role supports high-quality care by coordinating with clinicians, staff, patients, caregivers, families, and partner facilities. The coordinator manages individual care providers, including scheduling and providing support to caregivers and families, and helps patients reach healthcare goals while maintaining open communication.

The position involves developing individualized patient care plans, providing care management and coordination through Ennoble Care’s electronic medical record system, communicating frequently with patients, documenting interactions, and escalating relevant patient needs and issues. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Pay starts at $18.00 per hour.

Requirements

• Be comfortable speaking on the phone for large amounts of the day.
• Be compassionate and empathetic toward patients and demonstrate exceptional customer service.
• Take accurate notes and document each task in a timely manner.
• Multitask across different patients and workstreams while remaining organized and managing time efficiently.
• Thrive in a fast-paced environment.
• Work full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., on-site in Marlton, New Jersey.
• Be proficient with computers, including Outlook and other Microsoft Office programs.
• Have knowledge of basic healthcare terms, conditions, roles, and care principles.
• Pass a drug screen and background check.
• Have a positive attitude, adapt positively to change, work as a team player, and be willing to continuously learn new skills.
• Disclose any current or future need for employment-based immigration sponsorship before an offer of employment is extended.

Responsibilities

• Complete individualized patient care plans and provide care management and coordination services using Ennoble Care’s electronic medical record system.
• Contact patients frequently to provide care coordination and support, and manage compliance with care management programs to improve outcomes.
• Accurately document all verbal and written client communications.
• Communicate with the Primary Care Clinician or designee about emergent patient needs or life-threatening episodes and ensure comprehensive care plans are complete and accurate.
• Keep the Team Supervisor informed of issues relevant to the care plan process and any known or perceived issues.
• Work across organizational areas to meet the needs of patients, family members, and partner facilities.
• Use technology such as secure email, telephone systems, and electronic medical records.
• Follow documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
• Provide excellent customer service and contribute positively and constructively to the department team.

Benefits

• Medical, dental, vision, and supplementary benefits, including life insurance, short-term and long-term disability, flexible spending accounts for medical and dependent care, accident coverage, critical illness coverage, and hospital indemnity.
• Paid time off.
• Paid office holidays.
• Paid sick time.
• 401(k) with up to 3% company match.
• Referral program.
• Payactiv pay-on-demand, allowing employees to access earned money.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed