Patient Care Coordinator

Alliance Health SystemFreehold, NJ
$45,000 - $55,000Onsite

About The Position

Alliance Orthopedics is seeking a Patient Care Coordinator to act as a liaison between providers and patients. This role involves monitoring treatment plans, connecting patients with healthcare providers, and evaluating their progress. The successful candidate will consult with patients and work with providers to coordinate interventions, demonstrating knowledge of healthcare practices and the ability to delegate and oversee scheduling tasks.

Requirements

  • BA/BS in Healthcare Administration, or related field
  • Great verbal and written communication skills
  • Strong analytical thinking and ability to be solutions-oriented
  • Excellent customer service skills
  • Compassion and empathy

Nice To Haves

  • Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon

Responsibilities

  • Build rapport and establish trust with the patients, providers and Scheduler(s)
  • Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
  • Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
  • Carryout coordination for patient imaging as required
  • Collaborate with Medical Team for MD appointments as required
  • Provide advanced knowledge of Alliance Ortho services and technology
  • Complete mastery of role and responsibilities of a Scheduler
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