Patient Care Coordinator

Keplr Vision•Fernley, NV
•Onsite

About The Position

Pritchett Eye Care is seeking a friendly, professional, and detail-oriented Patient Care Coordinator for its Fernley location. In this dynamic, customer-facing role, the coordinator is the first point of contact for patients and helps create a welcoming atmosphere while supporting them throughout their visit. The employer is willing to train the right person and highlights career growth and advancement opportunities in healthcare.

Requirements

  • At least 1 year of customer service experience.
  • Strong communication skills and the ability to interact with patients professionally and courteously.
  • Basic computer skills, comfort with technology, and the ability to learn new systems quickly.
  • A positive, can-do attitude and the ability to stay organized under pressure.

Nice To Haves

  • Healthcare experience is a plus but is not required.

Responsibilities

  • Assist patients with scheduling and inquiries by phone.
  • Greet and check in patients warmly and professionally.
  • Manage front desk tasks efficiently and with attention to detail.
  • Support smooth patient flow through time management and multitasking.

Benefits

  • Career growth opportunities, including a path for advancement and promotion from within.
  • Opportunities to move into leadership roles or specialize in other areas of healthcare.
  • Supportive, team-oriented environment where contributions are valued and professional growth is encouraged.
  • Training for the right candidate.
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