Patient Care Coordinator

Blue Sea Dental LLC•North Fort Myers, FL

About The Position

Community Dental Care is seeking an experienced, professional, friendly Patient Care Coordinator who can communicate in Spanish and English. The coordinator will help patients feel welcome, manage front desk operations, coordinate appointments and patient flow, support insurance and treatment-planning questions, and assist the call center team. This is a full-time role in a modern, all-digital dental office, with schedule flexibility and opportunities for professional development and career growth. The practice describes its team culture as supportive, upbeat, and focused on building meaningful relationships with patients.

Requirements

  • Previous experience as a Dental Patient Care Coordinator or in a dental front office or call center.
  • Experience with dental insurance and patient benefits.
  • Strong communication and customer service skills.
  • Comfort working in a fast-paced, all-digital dental office.
  • Professional, positive, and team-oriented attitude.
  • Strong attention to detail and organizational skills.
  • Willingness to learn, grow, and contribute to a positive team culture.

Nice To Haves

  • Bilingual Spanish/English ability is preferred.
  • Dentrix experience is a plus.

Responsibilities

  • Welcome patients and provide a warm, positive experience.
  • Manage front desk operations, including patient check-in and check-out.
  • Schedule and coordinate patient appointments.
  • Assist patients with insurance questions and treatment planning.
  • Answer incoming calls and support the call center team.
  • Coordinate patient flow and help maintain an efficient schedule.
  • Communicate with patients in English and Spanish.
  • Create a welcoming environment that reflects the team’s core values.

Benefits

  • Competitive pay.
  • Schedule flexibility.
  • Medical insurance for full-time employees.
  • Paid time off (PTO).
  • Paid holidays.
  • Birthday off.
  • 401(k) with employer match.
  • Employee dental care benefit.
  • Professional development and continuing education opportunities.
  • Scrubs provided.
  • Team lunches and a supportive team culture.
  • Opportunities for career growth.
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