PRN Killen,TX Patient Care Coordinator - Interventional Psychiatry (PRN)
About The Position
The Patient Care Coordinator administers Transcranial Magnetic Stimulation (TMS) and Spravato® treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. The role supports safe, accurate delivery of interventional therapies and provides patients with a compassionate, professional experience throughout treatment. It combines direct patient care with administrative responsibilities in a behavioral health clinic, including scheduling, patient check-in, payment collection, and record maintenance. The position guides patients through intake, treatment, and follow-up for TMS and intranasal Esketamine therapy. It includes educating patients about treatment processes and safety, monitoring them during and after treatment, assisting with assessments, maintaining clinical documentation, helping verify insurance coverage and follow up on pre-authorizations, and coordinating clinic flow. This is a PRN/per diem role in Killeen, Texas, with variable hours scheduled as needed to cover PTO, training days, or increased patient demand. Hours are primarily driven by TMS treatment volume and remain within the PRN threshold under applicable state law. PRN team members may receive first priority for full-time roles as services grow. The position is in person and is not eligible for benefits.
Requirements
- High school diploma or equivalent.
- Ability to follow detailed clinical protocols and safety guidelines.
- Excellent interpersonal and communication skills.
- Strong attention to detail and documentation accuracy.
- Basic computer and electronic health record proficiency.
- Reliable transportation to and from the clinic.
- Ability to build trust-based relationships with psychiatrists and community providers and translate those relationships into consistent patient referrals for TMS and Spravato.
Nice To Haves
- Associate’s or bachelor’s degree.
- Background in healthcare, psychology, neuroscience, or certified medical assisting.
- Prior experience in a mental health or medical setting.
Responsibilities
- Administer TMS and Spravato® treatments according to physician orders and established protocols.
- Monitor patients during and after treatment for safety and side effects; assist with pre- and post-treatment assessments.
- Provide emotional support, reassurance, and education about treatment processes, expectations, and safety protocols.
- Guide patients through intake, treatment, and follow-up phases for TMS and Esketamine therapy.
- Document treatment sessions and complete and file required clinical documentation accurately in the electronic health record.
- Maintain cleanliness and safety of treatment rooms and equipment.
- Report technical issues, patient concerns, protocol deviations, safety observations, daily patient updates, and compliance concerns to the supervising provider or clinical team.
- Assist with administrative tasks, including checking in patients, collecting co-pays, and scheduling appointments.
- Assist with gathering insurance information and verifying coverage for TMS and Spravato®; collaborate with the billing team to initiate and follow up on pre-authorizations.
- Help coordinate room readiness and daily schedules to support clinic flow.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
