Patient Care Coordinator

Keplr Vision•Lewiston, ID

About The Position

Alpine Vision Center is seeking a friendly, professional, and detail-oriented Patient Care Coordinator for a dynamic, customer-facing role. The coordinator is the first point of contact for patients and helps create a welcoming atmosphere while supporting their care experience. The role includes assisting patients by phone, greeting and checking them in, managing front desk tasks, and helping maintain efficient patient flow. Training is available for the right candidate, with opportunities for career growth and advancement.

Requirements

  • At least 1 year of customer service experience.
  • Strong communication skills and the ability to interact professionally and courteously with patients.
  • Basic computer skills and the ability to learn new systems quickly.
  • A positive, can-do attitude and the ability to stay organized under pressure.

Nice To Haves

  • Healthcare experience.

Responsibilities

  • Assist patients with scheduling and inquiries by phone.
  • Greet and check in patients in a welcoming and professional manner.
  • Manage front desk tasks efficiently and accurately.
  • Support smooth patient flow through time management and multitasking.

Benefits

  • Career growth opportunities and a path for advancement.
  • Opportunities to grow into leadership roles or specialize in other areas of healthcare.
  • Supportive, team-oriented environment where contributions are valued and growth is encouraged.
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