Patient Care Coordinator (3 x 12-Hour Schedule)
Ortho Sport and Spine Physicians•Atlanta, GA
•Onsite
About The Position
At Ortho Sport & Spine Physicians, we're redefining orthopedic and spine care across the country. As one of the fastest-growing orthopedic practices in the United States, we specialize in state-of-the-art, minimally invasive treatments for spine conditions, sports injuries, and musculoskeletal disorders. We're looking for a compassionate, organized, and energetic Patient Care Coordinator to join our team. This role is perfect for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and wants a schedule that offers greater work-life balance.
Requirements
- Strong communication and interpersonal skills
- Caring, patient-focused attitude
- Knowledge of medical terminology
- Experience working with electronic medical records (EMR)
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Working knowledge of office technology and computer systems
- Customer service experience required
- High School Diploma or GED required
Nice To Haves
- Prior medical front desk or medical receptionist experience preferred
- Orthopedic experience is a plus
- Bilingual (English/Spanish) is a plus
- Associate degree or higher preferred
- Minimum of 1 year of medical front desk experience preferred
Responsibilities
- Welcome patients and visitors in person and over the phone
- Check patients in and out while maintaining exceptional customer service
- Verify and update patient demographic, insurance, and financial information
- Schedule appointments and provide appointment summaries
- Optimize patient satisfaction, provider efficiency, and treatment room utilization
- Maintain communication with the pre-certification team regarding patient orders
- Track and follow up on patient cancellations and no-shows
- Perform daily audits of assigned tasks
- Follow up on outpatient and surgical referrals
- Maintain accurate documentation within the EMR
- Assist with additional duties as assigned
Benefits
- Three 12-hour shifts per week – enjoy four days off every week
- More time for family, travel, hobbies, and personal commitments
- Join a growing organization with opportunities for advancement
- Work alongside a supportive team dedicated to exceptional patient care
- Make a meaningful impact on patients' lives every day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
