PRN Brainerd,MN - Patient Care Coordinator - Interventional Psychiatry (PRN)

Everbright Health • Brainerd, MN

36d • Onsite

About The Position

The Patient Care Coordinator administers Transcranial Magnetic Stimulation (TMS) and Spravato® treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. The role supports safe and accurate delivery of interventional therapy and provides patients with a positive, compassionate, and professional experience throughout treatment.

This position combines high-touch patient care with administrative operations in a behavioral health clinic. The coordinator supports the full treatment journey for patients receiving TMS and intranasal Esketamine (Spravato®), while also helping with scheduling, patient check-in, payment collection, insurance coordination, and record maintenance.

This is a PRN/per diem position in Brainerd, Minnesota, with variable, as-needed hours based on clinic and patient capacity, primarily TMS treatment volume. Shifts may cover PTO, training days, and periods of increased patient demand. PRN team members may receive first priority for full-time roles as services grow. The role is in person and pays $30 per hour. It is not eligible for benefits.

Requirements

• High school diploma or equivalent required.
• Ability to follow detailed clinical protocols and safety guidelines.
• Excellent interpersonal and communication skills.
• Strong attention to detail and documentation accuracy.
• Basic proficiency with computers and electronic health records.
• Reliable transportation to and from the clinic.
• Ability to build trust-based relationships with psychiatrists and community providers and translate those relationships into consistent patient referrals for TMS and Spravato.
• Compassionate, patient-centered approach; ability to remain calm and supportive in stressful situations; dependability and punctuality; professional demeanor; and a team-oriented willingness to learn.

Nice To Haves

• Associate’s or bachelor’s degree preferred.
• Healthcare, psychology, neuroscience, or certified medical assisting background preferred.
• Prior experience in a mental health or medical setting is highly desirable.

Responsibilities

• Administer TMS and Spravato treatments according to physician orders and established protocols.
• Monitor patients during and after treatment for safety and side effects; assist with pre- and post-treatment assessments.
• Provide emotional support and reassurance to patients throughout their treatment course.
• Guide patients through intake, treatment, and follow-up phases for TMS and Esketamine therapy.
• Educate patients about treatment processes, expectations, and safety protocols.
• Document treatment sessions and ensure required clinical documentation is completed and filed accurately in the electronic health record.
• Maintain cleanliness and safety of treatment rooms and equipment.
• Report technical issues, patient concerns, protocol deviations, daily patient updates, safety observations, and compliance concerns to the supervising provider or clinical team.
• Assist with administrative tasks, including patient check-in, collecting co-pays, and scheduling appointments.
• Gather insurance information and verify coverage for TMS and Spravato.
• Help initiate and follow up on pre-authorizations in collaboration with the billing team.
• Support clinic flow by coordinating room readiness and daily schedules.

Benefits

• This is a non-benefits-eligible position. PRN team members are not eligible for health insurance, dental insurance, life insurance, 401(k), 401(k) matching, or paid time off.

What This Job Offers

• Education Level: High school or GED