Patient Care Coordinator

Cornerstone Physical Therapy • Canal Winchester, OH

1d • Onsite

About The Position

You’ll be the point person for the non-clinical patient experience...making every visit smooth from start to finish. At Cornerstone, we’re a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best....because patients notice the difference. The #1 thing we’re looking for You don’t need a perfect resume. We want someone who is: personable, computer savvy, a quick learner, and highly coachable. If you can learn fast, follow systems, and contribute to clinic success...you’ll thrive here!

Requirements

• Patients feel taken care of from the moment they walk in
• You catch details before they become problems
• You communicate clearly and stay calm when it’s busy
• You take ownership, help teammates, and keep things moving

Nice To Haves

• Medical front office experience preferred (1+ year is a plus)
• Comfortable with Microsoft Word/Excel
• EMR/medical software experience is helpful

Responsibilities

• Welcome patients and create a “they know my name” experience
• Answer phones with confidence and warmth
• Schedule visits electronically and keep the day flowing
• Verify insurance benefits and confirm patient info (personal + financial)
• Maintain charts and EMR accuracy
• Handle patient payments (collect/post/deposit)
• Support clinic operations: faxing, filing, misc. tasks as needed

Benefits

• Comprehensive benefits (medical, dental, vision, 401k)
• PTO + paid holidays
• Employee Assistance Program (EAP)
• Employee discounts + additional company perks that support work–life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed