Patient Care Coordinator
Dental Office•Imperial, MO
About The Position
We are seeking a motivated and detail-oriented Patient Care Coordinator to join the team. This role is a key part of the front office, helping patients understand treatment options, coordinating care, and supporting the office with receptionist and insurance tasks. The position is full-time, Monday through Thursday, with varying hours.
Nice To Haves
- At least 1 year of previous dental office, healthcare, or customer service experience is highly preferred.
Responsibilities
- Answer incoming calls and assist patients with questions and concerns
- Schedule, reschedule, and confirm patient appointments
- Verify insurance eligibility, coverage, and benefits prior to appointments
- Update patient demographics, insurance information, and medical records
- Communicate appointment instructions, reminders, and follow-up information
- Coordinate with insurance companies and healthcare providers as needed
- Maintain patient confidentiality and comply with HIPAA regulations
- Provide professional, courteous, and compassionate customer service
- Assist with administrative tasks to ensure smooth daily office operations
Benefits
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
- Bonus opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
