Patient Care Coordinator Registered Nurse (RN) -Hospice

Illuminus • Waukesha, WI

1d • $88,400 - $105,352

About The Position

The Patient Care Coordinator (PCC) provides clinical leadership, guidance, and mentoring support for hospice and its staff. The role supports patients and families, coordinates patient-centered hospice care, and collaborates with the clinical team. The PCC also supports patient care visits and clinical questions, serving as an RN Case Manager when needed. The schedule is Monday through Friday, 8:00 AM to 4:30 PM, with rotating on-call coverage every sixth weekend. The annual pay range is $88,400 to $105,352, with higher pay potentially considered based on qualifications and experience.

Requirements

• Current State of Wisconsin Registered Nurse license.
• Four to five years of hospice experience.
• Valid Wisconsin driver's license.
• Commitment to quality programs and services for residents.
• Excellent communication and human relations skills.
• Ability to relate well to residents and families, staff, churches, and the community.
• Ability to maintain and protect the confidentiality of information.
• Ability to exercise independent judgment, make sound decisions, and exhibit flexibility when needed.

Nice To Haves

• Four-year degree preferred.

Responsibilities

• Maintain and promote effective communication with residents and family members or personal representatives.
• Maintain a positive image of Commonheart in the community in alignment with its mission, vision, and values.
• Supervise and direct nursing personnel, including RNs, LPNs, and hospice aides.
• Support and triage patient care visits and clinical questions, and serve as RN Case Manager as needed.
• Teach appropriate interventions, medications, and their effects and side effects to patients, caregivers, volunteers, and others as appropriate.
• Lead, collaborate in, and participate in interdisciplinary team (IDT) meetings to establish, review, and revise each patient's plan of care, including exchanging information, reviewing problems, and sharing professional support.
• In conjunction with the Director, lead the assigned hospice region toward organizational annual goals and objectives and ensure implementation as scheduled.
• Support hospice intake and referrals to ensure timely and appropriate responses to inquiries and admissions.
• Work with providers and the hospice team to gather and review patient-specific medical information to ensure appropriate patient eligibility.
• Participate in the Quality Assessment Performance Improvement Program (QAPI), as requested.
• Ensure corporate policies and procedures are administered effectively and handled fairly.
• Foster collaborative relationships with area partners and manage admissions processes.
• Provide backup and support to other hospice regions and/or PCCs as needed.
• Ensure compliance with local, state, and federal codes pertaining to agency operations.
• Provide on-call services as assigned.
• Perform other similar duties as needed.

Benefits

• Free Direct Primary Care (DPC) for employees enrolled in the health plan, including no copays for primary care visits and personalized access to a provider.
• Dental, vision, life, and disability insurance.
• Flexible Spending Account (FSA).
• 401(k) retirement plan with a company match of $0.50 for every $1 contributed, up to 6%.
• Tuition reimbursement.
• Paid time off.
• Referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed