Patient Care Coordinator/RDA - Affinity Dental - Mayfield Common

dentalcorp•Edmonton, AB

2d•Onsite

About The Position

Affinity Dental - Mayfield Common is seeking a Patient Care Coordinator / Registered Dental Assistant for a fixed-term contract position until December 16, 2027. While this is a dual role, the primary focus will be on Patient Care Coordinator responsibilities, supporting front-office operations, patient scheduling, billing, insurance processing, and overall patient experience. Clinical assistance will be provided as needed. The practice is a modern general dentistry facility committed to providing gentle dental care for families and staying at the forefront of dental technology.

Requirements

Registered and/or Certified Dental Assistant in good standing with the applicable provincial regulatory body
Candidates must be legally eligible to work in Canada.

Nice To Haves

Previous dental assisting experience preferred
Dental administration or patient care coordinator experience preferred
Experience with dental software systems is preferred
Strong communication, organizational, and multitasking skills
Passionate about providing outstanding patient care and working collaboratively within a team environment

Responsibilities

Create a welcoming and positive experience for patients from arrival to departure
Prepare treatment rooms, instruments, and materials while maintaining infection prevention and control standards
Assist dentists and hygienists during procedures while ensuring patient comfort and efficient workflow
Take dental radiographs and digital images as required
Provide patients with oral hygiene instructions and post-treatment education
Manage appointment scheduling, confirmations, recalls, and patient communications to optimize the schedule
Handle patient billing, insurance claims, payments, and fee inquiries in a professional manner
Process referrals, maintain accurate patient records, and ensure charts are up to date
Support daily administrative and clinical operations to ensure a smooth patient experience
Build strong patient relationships through empathy, professionalism, and effective communication
Follow all privacy, health and safety, and regulatory requirements

Benefits

Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Uniform Allowance of $250/calendar year
Education Allowance of $300/calendar year
3 Paid Sick Days/calendar year
in-house Dental Benefits