Patient Care Coordinator Assistant
About The Position
Bridges Hospice is growing, and we're looking for an organized, compassionate Patient Care Coordinator Assistant to become an essential part of our clinical team. If you have hospice or healthcare administrative experience, enjoy working behind the scenes to keep patient care running smoothly, and thrive in a fast-paced environment, we'd love to meet you. At Bridges Hospice, you'll work alongside experienced nurses, social workers, physicians, aides, and leadership, providing the administrative support that allows our clinical team to focus on what matters most—our patients and their families.
Requirements
- Minimum of 1–2 years of healthcare administrative experience
- Experience supporting nurses, clinical staff, or healthcare leadership preferred
- Strong understanding of healthcare documentation, confidentiality, and protection of patient information
- Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, and PowerPoint) and Adobe Acrobat
- Excellent organizational and multitasking skills with the ability to prioritize competing tasks and deadlines
- Exceptional customer service, communication, and interpersonal skills
- Strong attention to detail and accuracy
- Organized, dependable, and detail-oriented
- Able to manage multiple priorities in a fast-paced healthcare environment
- Comfortable handling confidential patient and clinical information with discretion
- Professional, compassionate, and respectful in all interactions
- Positive, team-oriented attitude with a willingness to support clinicians and coworkers
- Strong commitment to customer service and creating a positive experience for patients, families, and referral partners
- Enjoys working behind the scenes to support clinicians and help ensure efficient clinical operations
- Passionate about contributing to an exceptional experience for hospice patients and their families
Nice To Haves
- Hospice experience strongly preferred
- Experience working with an Electronic Medical Record (EMR) system preferred
Responsibilities
- Answer and route incoming calls professionally
- Prepare weekly Interdisciplinary Team (IDG) meeting documentation
- Assist during weekly clinical team meetings
- Upload, scan, fax, and maintain patient documentation within the Electronic Medical Record (EMR)
- Ensure physician orders and clinical documentation are processed accurately and timely
- Order and maintain medical and office supplies
- Perform data entry with a high level of accuracy
- Support the Patient Care Coordinator, Clinical Managers, and leadership team with daily administrative tasks
- Assist with additional clerical projects as assigned
Benefits
- Medical, Dental & Vision Insurance
- Generous Paid Time Off
- 6 Paid Holidays
- Birthday & Work Anniversary Time Off
- 401(k) with Company Match
- Company-Paid Life Insurance
- Supplemental Insurance Options
- Flexible Spending Account (FSA)
- Adoption Assistance
- Employee Recognition & Incentive Programs
- Supportive Leadership & Collaborative Team Environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
