About The Position

The Patient Care Companion provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role supports patients with basic care and comfort, vital signs, personal care and hygiene, and mobility, including unit-based specialty duties. The companion serves as a liaison between patients and nurses by reporting changes or concerns, provides customer service to patients, families, visitors, and employees, documents patient care accurately and promptly when applicable, and communicates professionally.

Requirements

  • Clearly communicate with other members of the healthcare team.
  • Understand and follow directions from the healthcare team.
  • Know patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
  • Understand infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Understand team dynamics.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Support feeding, hydration, and nutrition.
  • Assist with bowel and bladder elimination.
  • Assist with ambulation and patient mobility.
  • Use clinical technology.
  • Bring a compassionate, relationship-based approach to care activities.
  • Be accountable for completing assigned tasks.
  • Escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in an acute-care and/or long-term-care facility.
  • BLS Basic Life Support certification from the American Heart Association.
  • High school diploma.

Responsibilities

  • Provide basic patient care, including care and comfort, vital signs, personal care and hygiene, and mobility.
  • Perform unit-based specialty duties as applicable.
  • Act as a liaison between patients and nurses and report changes or concerns to the nurse.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Use professional verbal and written communication.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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