About The Position

Provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The role includes providing basic care and comfort, recording vital signs, assisting with personal care, hygiene, and mobility, and performing unit-based specialty duties. The Patient Care Companion communicates patient changes or concerns to the nurse, delivers customer service to patients, families, visitors, and employees, documents patient care accurately and promptly when applicable, and uses professional verbal and written communication.

Requirements

  • Ability to clearly communicate with other members of the healthcare team.
  • Ability to understand and follow directions from the healthcare team.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Understanding of team dynamics.
  • Ability to collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care.
  • Knowledge of feeding, hydration, and nutrition.
  • Knowledge of bowel and bladder elimination.
  • Ability to assist with ambulation and patient mobility.
  • Ability to use clinical technology.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks.
  • Ability to escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in an acute care and/or long-term care facility.
  • BLS Basic Life Support certification from the American Heart Association.
  • High school diploma.

Responsibilities

  • Provide basic patient care, including care and comfort, vital signs, personal care and hygiene, mobility, and unit-based specialty duties.
  • Act as a liaison between the patient and nurse by reporting changes or concerns to the nurse.
  • Provide high-level customer service to patients, patients' families, visitors, and employees.
  • Complete accurate, precise, and timely patient-care documentation when applicable.
  • Use professional verbal and written communication skills.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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