Patient Care Tech (PCT) - 5AC Stepdown - St. Vincent Medical Center

Bon Secours Mercy Health•Toledo, OH
•Onsite

About The Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and the organization’s policies, procedures, and guidelines. The role is in the 5AC Stepdown department at St. Vincent Medical Center and is a collective bargaining unit position. The PCT supports patient comfort, safety, and independence through basic care, mobility assistance, communication with the nursing team, and accurate documentation. The role also involves providing customer service to patients, families, visitors, and employees, participating in handoffs, and completing delegated tasks after competency has been validated.

Requirements

  • Ability to clearly communicate with other members of the healthcare team.
  • Ability to understand and follow directions from the healthcare team.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team.
  • Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Ability to provide basic hygiene and activities of daily living care.
  • Ability to assist with feeding, hydration, and nutrition.
  • Ability to assist with bowel and bladder elimination.
  • Ability to assist with ambulation and patient mobility.
  • Ability to use clinical technology.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks.
  • Ability to escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting to which the applicant is applying is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care, hygiene, and unit-based specialty duties.
  • Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, their families, visitors, and employees.
  • Document patient care accurately, precisely, and on time when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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