The Patient Care Companion is responsible for ensuring a secure and safe environment by maintaining a continued awareness of safety hazards and observation of the patient. This role involves never leaving the assigned patient unattended and ensuring continuous monitoring before leaving the room for breaks, end of shift, or to accompany the patient on transport. The companion follows established policies and procedures for various precautions (suicide, seizure, falls, elopement, restraining) and provides restraint alternatives when appropriate, such as diversional activities. They also follow established policies and procedures for emergency plans and codes, and accompany the assigned patient at all times during walks in the hallway, to ancillary departments, or to the bathroom/shower. In addition to safety, the Patient Care Companion provides general patient care duties as directed by the registered nurse. This includes am or pm care such as making beds, bed baths, oral and denture care, back rubs, and skin care. They assist patients with ordered activities like ambulation, moving to and from a chair or bed, and positioning. The companion also assists with toileting needs, including care for incontinent patients and proper diaper usage, demonstrating awareness of patients at high risk for skin breakdown. They ensure special patient supplies and appliances like TED hose, sequential compression devices, K-pads, and cooling mattresses are provided and maintained. When assigned to general floor duty, they respond to call lights and communicate all patient requests to the registered nurse in a timely manner. The role also involves tasks related to meeting the nutritional needs of the patient. This includes reviewing dietary orders and trays to ensure the patient receives the proper diet, communicating reordering needs to the RN, and assisting patients with meals, including feeding if necessary. They provide proper tray setup and patient positioning, considering special needs, and assist patients with menu selection. The companion provides accurate information to the registered nurse for intake/output. When assigned to general floor duty, they assist in tray distribution and passing waters/juices, and pick up trays for patients not on intake/output or caloric monitoring. Furthermore, the Patient Care Companion maintains patient confidentiality, communicates with patients, families, and other health professionals in a positive and respectful manner, and supports patient/family teaching by working with the healthcare team. They seek out the registered nurse when clinical information is requested and notify the RN when family questions arise. This role contributes to the patient plan of care through documentation and communication of patient needs and outcomes to the healthcare provider. Documentation includes entries on the Treatment Flowsheet (safety, cares, and activity). They communicate patient needs and observed changes in behavior to the RN and provide a verbal change of shift report to the RN and the oncoming Patient Care Companion. The companion acts as a patient/family advocate by providing comfort, assistance, and information, and assists in orienting the patient and family to the environment. They demonstrate awareness of the patient’s plan of care, including activity, diet, diversional needs, and family/social issues. Finally, the Patient Care Companion performs tasks related to maintaining the integrity of patient care standards and efficient unit operations. This includes demonstrating the ability to respond to emergency situations, maintaining and developing technical skills through mandatory inservices, and practicing within infection control policies and procedures, including proper disposal of contaminated materials and use of proper attire when in contact with patients in isolation.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED