Patient Companion
About The Position
We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members. This position is located at Southwest General Hospital in Middleburg Heights, OH, with an hourly rate of $16.25 and a shift from 3:00 PM to 11:00 PM. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. This is a good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, and veterans and candidates with military experience are encouraged to apply. Military Occupational Specialty Codes: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1.
Requirements
- Must be 18 years of age or older
- No experience required and on-the-job training provided
- No high school diploma, GED or college degree required
Nice To Haves
- One (1) year of prior customer service or similar experience preferred
Responsibilities
- Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
- Offer hospitality services to guests and creates a positive first impression
- Anticipate and responds to guest's needs in a friendly and positive helpful manner
- Communicate clearly and professionally
- Enact facility emergency procedures when necessary
- Remain calm, professional, and polite when working with disgruntled guests
- Maintain knowledge of relevant products, policies and procedures
- Direct customer to appropriate department based on their needs
- Work as a team player and actively contribute to the efforts of all other departments
- Attend all required meetings and training sessions
- Provides optimal levels of customer service wherever possible
Benefits
- Comprehensive benefits package
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
