Patient Care Associate

Mass General Brigham•Boston, MA
•$22 - $27•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Join Spaulding Rehabilitation Network, one of the nation's premier rehabilitation hospitals and a recognized leader in patient recovery, innovation, and compassionate care. As part of the Mass General Brigham system, Spaulding is known for its commitment to clinical excellence, groundbreaking rehabilitation research, and outstanding patient outcomes. As a Patient Care Assistant (PCA), you'll have the opportunity to make a meaningful impact every day, helping patients regain independence and achieve their recovery goals. You'll work alongside an experienced interdisciplinary team in a supportive environment that values collaboration, continuous learning, and professional development. Whether you're beginning your healthcare career or looking to advance within a world-class organization, Spaulding offers opportunities for growth through hands-on experience, mentorship, tuition reimbursement, and pathways into nursing and other clinical careers. Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Requirements

  • High School Diploma or Equivalent preferred
  • Nursing Assistant [Certified Patient Care Technician] - National Center for Competency Testing (NCCT) required
  • Experience with patient care or medical assisting in a hospital or healthcare setting.
  • Strong ability to provide empathetic, patient-centered care with respect for patients' dignity and privacy.
  • Ability to accurately monitor and document patient information and report any changes or concerns promptly.
  • Excellent interpersonal skills to effectively communicate with patients, families, and the healthcare team.
  • Capability to perform physically demanding tasks, including lifting, moving patients, and standing for extended periods.
  • Collaborative mindset to work efficiently with nursing staff and other healthcare professionals.
  • Ability to respond to patient needs and concerns with resourcefulness and initiative.

Nice To Haves

  • 1-2 years preferred

Responsibilities

  • Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
  • Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
  • Assists patients with food tray setup, eating, and feeding, as needed.
  • Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
  • Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
  • Assists with admitting and discharging patients.
  • Facilitates orientation of new PCA team members as directed.
  • Interacts with patients, visitors, and other care team members effectively
  • Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
  • Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Benefits

  • sign-on bonus
  • tuition reimbursement
  • comprehensive benefits
  • career advancement opportunities
  • differentials
  • premiums
  • bonuses
  • recognition programs
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