PA - FT Nights Inpatient Transplant and Liver Disease Unit

Yale New Haven Health • New Haven, CT

3d

About The Position

The Patient Care Associate supports patient care under the supervision of the Patient Services Manager and the direction of the Clinical Nurse. The role performs direct and indirect patient-care activities that support comprehensive care, including collecting and reporting information to assist with assessment, planning, and evaluation of patient needs and treatment response; obtaining and recording delegated vital signs; and performing technical tasks such as obtaining 12-lead ECGs and continuous Lead II recordings with correct patient information. The associate contributes to safe, efficient care and collaborates with the multidisciplinary team, considering patients’ and families’ needs, cultural backgrounds, and individual differences.

The position also requires professional communication with patients, families, and staff, and covering the Business Associate desk when the Business Associate is absent, under the direction of the Patient Services Manager or designee. Patient- and family-centered care is guided by participation, dignity and respect, information sharing, and collaboration. Employees are expected to provide exemplary customer service, follow the “I Am YNHH” service excellence pledge, and promote a positive work environment.

Requirements

• At least a high school diploma or GED.
• CNA or another educational equivalent, such as Medical Assistant, Phlebotomy Technician, or a Student Nurse who has completed one semester of clinical experience.
• Either two years of relevant direct patient-care experience as dictated by placement, or the specified qualifying education.
• Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
• Demonstrated ability to communicate effectively with patients, families, peers, and supervisors.
• Ability to prioritize and adjust work plans based on the needs of the patient, unit, and patient-care team.
• Ability to accept direction and work as a member of a unified team.
• CPR required.
• Ability to lift a minimum of 40 pounds.
• Ability to perform tasks requiring physical endurance and dexterity as required by placement.
• Consistent use of proper body mechanics.

Nice To Haves

• Additional experience is preferred, with the amount specified depending on placement.

Responsibilities

• Perform delegated tasks to obtain and report information that assists the nurse in assessing, planning, and evaluating patient needs, treatment, and response to treatment.
• Obtain and record vital signs as delegated by the RN.
• Perform technical duties, selected treatments, procedures, and activities that contribute to safe and efficient patient care.
• Obtain a 12-lead ECG and continuous Lead II with correct patient information entered.
• Assist in patient care while considering the safety of key populations as appropriate.
• Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, with sensitivity to cultural and individual diversity.
• Communicate and interact professionally with patients, families, and staff.
• Cover the Business Associate desk when the Business Associate is absent, under the direction of the Patient Services Manager or designee.
• Provide exemplary customer service and promote a positive work environment in accordance with YNHH service expectations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED