Liver Disease and Transplant PCA

Yale New Haven Health • New Haven, CT

11d

About The Position

Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, the Liver Disease and Transplant PCA performs specific duties that support patient care. Duties include direct and indirect patient care activities that contribute to comprehensive care. The role supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration, and provides exemplary customer service to patients, families and friends, physicians, staff, and support department personnel. The PCA follows the YNHH service excellence pledge and promotes a positive work environment.

Requirements

• High school diploma or GED and CNA or an educational equivalent, such as Medical Assistant, Phlebotomy Technician, or Student Nurse who has completed one semester of clinical experience.
• Either two years of relevant direct patient care experience as dictated by placement, or the stated qualifying education.
• Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
• Effective communication with patients, families, peers, and supervisor.
• Ability to prioritize and adjust work plans based on patient, unit, and patient care team needs.
• Ability to accept direction and work as part of a unified team.
• CPR required.
• Ability to lift a minimum of 40 pounds, perform tasks requiring physical endurance and dexterity, and consistently use proper body mechanics.

Nice To Haves

• Additional experience is preferred; the amount depends on placement.

Responsibilities

• Under the direction of the Clinical Nurse, completes selected tasks and activities to obtain and report information that assists with assessment, planning, and evaluation of patient needs, treatment, and response to treatment.
• Obtains and records vital signs as delegated by the RN.
• Performs technical duties and selected treatments, procedures, and activities that contribute to safe and efficient patient care.
• Obtains a 12-lead ECG and continuous Lead II, entering the correct patient information.
• Assists in patient care with consideration for the safety of key populations, as appropriate.
• Collaborates with the multidisciplinary team and offers suggestions for addressing patient and family needs, taking cultural and individual diversity into account.
• Communicates and interacts professionally with patients, families, and staff.
• Covers the Business Associate desk in the BA’s absence, under the direction of the Patient Services Manager or designee.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED