Rotating - PACU

Mass General Brigham•Newton, MA

19d•Onsite

About The Position

The Patient Care Associate II provides patient care and performs unit activities under the direction of a Registered Professional Nurse. The role includes direct patient care, such as taking vital signs and assisting with activities of daily living, as well as non-clinical work such as reception, equipment coordination, transportation, and department-specific tasks. The associate interacts with patients, families, nurses, and other interdisciplinary personnel and collaborates with fellow PCA staff to support safe patient care and smooth unit operations. The position supports patients and families throughout admission and care, promotes safety and comfort, monitors and documents patient information, and promptly communicates relevant information and condition changes to the Registered Nurse. It also includes transporting patients and materials, maintaining supplies and equipment, performing assigned phlebotomy and observation duties, and handling reception and clerical tasks. The position is onsite at Newton-Wellesley Hospital, with 40 scheduled hours per week and a rotating shift.

Requirements

CPR training is required.
Must be able to speak and understand written and oral English communication.
High school graduate or equivalent.
Six months of experience as a Nursing Assistant, or current enrollment as a nursing student in a formal program with at least one clinical rotation successfully completed, or current enrollment in and successful completion of the NWH Patient Care Assistant Training Program.

Nice To Haves

Phlebotomy training and experience preferred.

Responsibilities

Demonstrate NWH CAREfirst standards by acknowledging patients and customers, introducing oneself, explaining situations, and answering questions warmly.
Prepare patient rooms for admission and orient patients and families to the unit and room.
Keep patients and families informed about scheduled routines and activities.
Promote patient safety and comfort, including maintaining situational safety standards, using personal protective equipment, and applying proper body mechanics.
Assist patients with hygiene, elimination, ambulation, and nourishment, including performing these activities for patients unable to care for themselves.
Take vital signs, perform blood sugar testing, measure height and weight, and record intake, output, and food consumption; report significant changes to the Registered Nurse.
Document patient data in the medical record in a timely manner and date and time all entries.
Receive and report patient information to the Registered Nurse, contribute to the plan of care through communication, and observe and report changes in patient condition.
Perform assigned duties under the direction of the Registered Nurse and provide 1:1 patient observation when assigned.
Run errands and use the Premise System to request transport for supplies and equipment.
Transport patients by stretcher, wheelchair, bed, isolette, or crib, or escort them to areas within the hospital.
Transport equipment, supplies, patient belongings, pharmaceuticals, and specimens between departments as requested.
Maintain the environment, supplies, and equipment; order supplies and equipment as directed and maintain designated par levels.
Provide effective handoffs to relieving Patient Care Assistants and report to the assigned nurse before breaks and at the end of the shift.
Perform phlebotomy procedures as assigned.
Greet, direct, and assist people arriving on the unit; answer phones and receive and relay messages accurately and promptly.
Maintain a clean and safe work environment and act as a liaison between the unit and other departments.
Perform clerical duties related to patient admission, discharge, and transfer as assigned.
Demonstrate competence in software systems used on the assigned unit.
Maintain annual job requirements and competencies, including mandatory education, CPR, and employee health requirements.