About The Position

The Patient Care Associate 2 is a licensed member of the health care team who performs advanced supportive administrative and certain clinical duties under the supervision of a registered nurse. The role supports age-specific care and a consistent standard of care for a group of patients, including their hygiene, safety, nutrition, elimination, and comfort needs. The position may require demonstrating knowledge and skills in a specialty area and is classified as Level 4 in the nursing support ladder. This position is in the Pediatric Intensive Care Unit at Holtz Children's Hospital. The schedule is full-time nights, identified as 3/3.

Requirements

  • Generally requires 1 to 3 years of related experience.
  • High school diploma.
  • Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively orally and in writing.
  • Ability to handle difficult and stressful situations with critical thinking and professional composure.
  • Ability to understand and follow instructions.
  • Knowledge and skill in using job-appropriate technology and software applications.
  • Must meet and maintain current unit-specific and organizational skills, competencies, certifications, and licensures required by the clinical area.
  • Effective April 25, 2024, one of the following credential pathways is required: completion of a patient care technician school training program and proof of phlebotomy training; Florida CNA licensure and proof of phlebotomy training; completion of a medical assisting school training program with phlebotomy included; or Florida EMT licensure with phlebotomy included.
  • AHA Basic Life Support (BLS) with at least 6 months of validity.
  • Additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire, with at least 6 months of validity and maintenance at Jackson Health System for the duration of employment.

Responsibilities

  • Use a systematic process to provide or modify care and patient/family education.
  • Assist the health care team with advanced procedures by preparing supplies and equipment, supporting patients and families, positioning patients, and setting up or removing equipment.
  • Perform generalized patient care tasks, including taking vital signs, feeding, assisting with mobility and IV lines, managing drainage, and providing personal hygiene, bathing, dressing, bed-making, and linen changes.
  • Use specialized equipment as needed when providing patient care, such as spirometers and restraints.
  • Prepare and clean examination rooms, patient treatment areas, and stretchers between patient use.
  • Transport patients to and from treatment areas when needed.
  • Clean the assigned clinic area after patient treatment at the end of the day according to departmental procedures.
  • Take and pick up food orders for patient kitchen evaluation.
  • Assist with the discharge process according to Jackson Health System policies and under supervision.
  • Make daily rounds of the assigned work area, initiate repair work orders as needed, and communicate actions to appropriate health care team members.
  • Maintain patient-floor supplies and equipment by inventorying, ordering, stocking, rotating, and charging for them.
  • Assist with office duties as needed, including answering phones and taking messages.
  • Follow and perform unit-specific policies and procedures as detailed on the unit-specific competency checklist.
  • Use job- and unit-specific equipment as required.
  • Demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
  • Perform other related job duties as assigned.
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