Patient Care Associate 1, Acute Care Surgical, Full Time, Days

Jackson Health • Miami, FL

5d • Onsite

About The Position

Patient Care Associate 1 provides patient-focused, age-specific, information- and clinical-based support to patients through appropriate health information equipment and systems. This is the level 3 job in the nursing support career ladder.

The role supports patient care and education, assists the healthcare team with procedures, performs generalized patient care tasks under direction, prepares and cleans patient care areas, transports patients, and helps maintain equipment and supplies. The associate also supports patient flow, follows unit policies and infection-control practices, performs phlebotomy when assigned and qualified, and demonstrates Jackson Health System’s CARE values.

Requirements

• Completion of an approved Medical Assistant or Nursing Assistant training program.
• Medical Assistant certification or Certified Nursing Assistant license, including phlebotomy, is required. Employees hired into the PCA classification before 08/09/2020 are grandfathered in for this requirement.
• Employees assigned to units performing phlebotomy must have completed an accredited phlebotomy program; incumbents performing phlebotomy must provide proof of completion.
• AHA Basic Life Support (BLS) certification with at least 6 months of validity is required for this unit.
• Additional applicable life-support certification for Healthcare Providers may be required at the unit level upon hire and must be maintained at Jackson Health System.
• Generally requires 0 to 3 years of related experience.

Responsibilities

• Uses a systematic process to provide or modify care and patient/family education.
• Assists the healthcare team with simple procedures, prepares supplies and equipment, supports patients and families, positions patients, and sets up or removes equipment.
• Under direction, performs generalized patient care tasks, including taking vital signs, feeding, assisting with mobility and drainage, and providing personal hygiene, bathing, dressing, bed making, and linen changes.
• Uses specialized equipment as needed when providing patient care.
• Prepares and cleans examination rooms, patient treatment areas, and stretchers between patient uses.
• Transports patients to and from treatment areas when needed.
• Cleans assigned areas after patient treatment according to departmental procedures, as needed.
• Takes and picks up food orders for patient kitchen evaluation.
• Assists with fabricating adaptive and assistive equipment, such as washing mitts, wheelchair gloves, safety belts, and straps.
• Keeps the storage closet organized and stocked.
• Assists with office duties as needed.
• Supports the healthcare team with setup, equipment preparation, cleanup, restocking, and specimen labeling.
• Attends to patient care needs to meet clinical goals for routine visits.
• Supports patient-flow processes that reduce waiting time for procedures.
• Adjusts work pace as directed to meet clinical-unit volume demands.
• Demonstrates flexibility and willingness to support the care-delivery model defined by the ANM/NM.
• Schedules referral and consultation appointments as assigned and minimizes distractions.
• Consistently follows required time-outs before surgical and invasive procedures.
• Follows patient-identification, hand-hygiene, infection-control, and other unit-specific policies and procedures.
• Performs phlebotomy when assigned and qualified.
• Uses job- and unit-specific equipment as required.
• Demonstrates service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
• Performs other related job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed