Patient Care Associate 1, Medical Surgical, Full Time, Nights

Jackson Health • Miami, FL

9h • Onsite

About The Position

The Patient Care Associate 1 provides patient-focused, age-specific informational and clinical support using appropriate health information equipment and systems. This is the level 3 position in the nursing support career ladder. The role supports routine patient care, patient and family education, clinical procedures, patient flow, and the healthcare team in a medical-surgical setting.

Requirements

• Completion of an approved Medical Assistant or Nursing Assistant training program.
• Medical Assistant certification or Certified Nursing Assistant license, including phlebotomy, is required; employees hired into the PCA classification before 08/09/2020 are grandfathered for this requirement.
• Employees performing phlebotomy must provide proof of completion of an accredited phlebotomy program.
• Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively orally and in writing.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Knowledge and skill in using job-appropriate technology and software applications.
• Meet and maintain unit-specific and organizational skills, competencies, certifications, and licensures required by the nursing area.
• AHA Basic Life Support (BLS) certification with at least 6 months of validity.
• American Heart Association and other applicable life-support certification for healthcare providers may be required at the unit level upon hire, with at least 6 months of validity and maintenance at Jackson Health System for the duration of employment.
• Generally requires 0 to 3 years of related experience.

Responsibilities

• Use a systematic process to provide or modify care and patient/family education.
• Assist the healthcare team with simple procedures, including preparing supplies and equipment, supporting patients and families, positioning patients, and setting up or removing equipment.
• Under direction, perform generalized patient care tasks such as taking vital signs, feeding, assisting with mobility and drainage, and providing personal hygiene, bathing, dressing, bed-making, and linen changes.
• Use specialized equipment as needed when providing patient care.
• Prepare and clean examination rooms, patient treatment areas, and stretchers between patient uses.
• Transport patients to and from treatment areas as needed.
• Clean assigned areas after patient treatment according to departmental procedures.
• Take and pick up food orders for patient kitchen evaluation.
• Assist in fabricating adaptive and assistive equipment, such as washing mitts, wheelchair gloves, safety belts, and straps.
• Keep the storage closet orderly and stocked; assist with office duties as needed.
• Support the healthcare team with setup, equipment preparation, cleanup, restocking, and specimen labeling.
• Attend to patient care needs to meet clinical goals for routine visits and support processes that reduce waiting time for procedures.
• Adjust work pace to meet clinical-unit volume demands and support the care-delivery model as directed by the ANM/NM.
• Schedule referral and consultation appointments as assigned and minimize distractions.
• Consistently adhere to required time-outs before surgical and invasive procedures.
• Follow patient-identification, hand-hygiene, infection-control, unit-specific, and other applicable policies and procedures.
• Perform phlebotomy when assigned; employees assigned phlebotomy duties must have completed an accredited phlebotomy program.
• Use job- and unit-specific equipment as required.
• Demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed