Patient Care Assistant - Adult ED

Loma Linda•Loma Linda, CA
•$25 - $27

About The Position

The Patient Care Assistant (PCA) works under the direct supervision of a Registered Nurse in a fast-paced inpatient department at Loma Linda University Medical Center. The PCA provides direct and indirect, age-specific and developmentally appropriate patient care within the scope of practice for unlicensed assistive personnel and in accordance with department policies, procedures, techniques, and guidelines. The role requires seeking information or clarification as needed and meeting qualifications and competencies identified in the department-specific Plan for Providing Care. The PCA contributes to a motivated, high-performance team; demonstrates professionalism; adapts to changing assignments and duties throughout the shift; and uses effective interpersonal skills and service-excellence practices to support patient and family satisfaction. The position also contributes to a caring and cooperative work environment serving a culturally diverse workforce and patient population. Other duties may be assigned as needed.

Requirements

  • Successful completion of an approved Certified Nursing Assistant (CNA) program, a Medical Assisting (MA) program, or School of Nursing Fundamentals.
  • Basic Life Support (BLS) certification issued by the American Heart Association.
  • Competency in fundamentals of patient care and knowledge of the scope of practice for unlicensed healthcare team members.
  • Strong customer service skills.
  • Ability to read, write legibly, and speak English with professional quality.
  • Ability to use a computer, printer, and software necessary for the position, including Word, Outlook, and the organization’s electronic medical record.
  • Ability to comprehend and follow instructions; communicate positively, effectively, and professionally; collaborate; accept direction; think critically; and use good judgment.
  • Ability to work independently with minimal supervision, manage multiple assignments, organize and prioritize workload, problem-solve, and pay close attention to detail.
  • Ability to perform basic math functions and compose written material.
  • Ability to recall information accurately and work calmly and courteously under pressure.
  • Ability to distinguish colors and smells as necessary for patient care, hear general conversation and workplace or patient-care sounds, see computer screens and written records adequately, and discern temperature variances through touch.
  • Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Nice To Haves

  • Minimum six months of nursing assistant or Medical Assistant experience.
  • Spanish language skills.

Responsibilities

  • Provide direct and indirect age-specific and developmentally appropriate patient care under the direct supervision of a Registered Nurse.
  • Perform basic non-licensed patient care activities within the scope of practice for unlicensed assistive personnel and follow applicable policies, procedures, techniques, and guidelines.
  • Seek information and clarification of duties as needed and meet department-specific qualifications and competencies.
  • Adapt to changing assignments and job duties throughout the shift as requested.
  • Use effective interpersonal skills and service-excellence practices to support patient and family satisfaction.
  • Contribute to a caring and cooperative work environment among a culturally diverse workforce and patient population.
  • Perform other duties as needed.
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