Patient Care Assistant/Unit Coordinator, UofL Hospital 7S Stroke Progressive Care, PRN

UofL Health•Louisville, KY

1d•Onsite

About The Position

The Patient Care Assistant/Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel and provides clinical patient-care support under the direction of an RN. The role requires professional communication with personnel across departments and a personable, professional attitude toward physicians, patients, families, visitors, and coworkers. The employee supports patient- and family-centered care and may perform functions including phlebotomy, EKG lead placement, and respiratory functions. The position involves maintaining patient records and charts, handling desk communications and messages, communicating physician orders to nurses, collecting unit data, and supporting patient admissions, transfers, examinations, and discharges. Clinical duties include documenting vital signs and intake and output, monitoring restraints, collecting specimens, performing point-of-care testing, assisting with mobility, hygiene, comfort, and other patient-care needs, and transporting patients and materials. The employee also organizes supplies and equipment, completes assigned bedmaking and cleaning, operates designated equipment safely, and follows applicable safety, infection-control, regulatory, privacy, and organizational policies. UofL Health describes itself as a regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, and more than 12,000 team members. Its mission is to deliver patient-centered care. Employees are expected to demonstrate honesty, integrity, compassion, professionalism, teamwork, continuous improvement, and responsible use of resources.

Requirements

High school diploma or GED/equivalent.
Basic Life Support certification through the American Heart Association.
Ability to communicate effectively in verbal and written formats.
Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
Ability to think critically through complex patient situations, process improvements, and evidence-based practice.
Demonstrated initiative, communication, problem-solving, organization, flexibility, work ethic, interpersonal skills, teamwork, and service excellence.
Current and in good standing with the state licensing board, or enrolled in an accredited school of nursing with completion of the Fundamentals of Nursing Course; LPNs may apply.

Nice To Haves

Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing-student status with completion of the Fundamentals of Nursing Course at an accredited school of nursing.
Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).
Current good standing with the state licensing board or enrollment in an accredited school of nursing with completion of the Fundamentals of Nursing Course; LPNs may apply.

Responsibilities

Accurately transcribe and compute physician and department orders and messages, and communicate physician orders to the responsible nurse.
Assemble patient medical records, maintain chart order, prepare admission charts, and disassemble discharged or transferred charts while checking for completeness.
Handle desk communications promptly, including intercom calls, pages, and routing messages to the appropriate person.
Replace forms in patient records and route requests for patient information to a nurse promptly and accurately.
Collect required unit data.
Measure and document intake and output, height, weight, and vital signs.
Apply, monitor, and document restraint use.
Collect urine, stool, and sputum specimens; perform and document point-of-care testing.
Perform and document patient mobility and exercise, comfort, rest, sleep, hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
Organize equipment and supplies and complete assigned bedmaking and unit cleaning.
Perform and document perineal care and apply unsterile hot or cold packs and compresses, bandages, and elastic stockings.
Operate beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, and bed scales safely and correctly.
Maintain a pleasant, courteous, and effective manner in telephone conversations and other interactions.
Order stock and maintain and enter charged items at the end of the shift according to procedure.
Orient new personnel in desk procedures.
Assist with patient admission, physical examination, transfer, and discharge.
Transport patients, laboratory work, specimens, and blood.
Follow universal precautions, infection-control, OSHA, facility safety, HIPAA privacy and security, and other regulatory and organizational policies and procedures.
Maintain confidentiality, protect sensitive data, and comply with company policies and standards of conduct.
Demonstrate customer service, professionalism, teamwork, and support for organizational values.
Perform other duties as assigned.