Patient Appointment Scheduler

Arlington Orthopedics Associates • Arlington, TX

1d

About The Position

We are seeking a detail-oriented and organized Appointment Scheduler to join our team. In this role, you will be responsible for managing and coordinating appointments to ensure smooth operations and excellent customer service. If you thrive in a fast-paced environment and have strong communication skills, we encourage you to apply. Join our dynamic team and contribute to providing seamless service to our clients and customers. We offer a supportive work environment with opportunities for growth and development.

Requirements

• Proven experience in appointment scheduling or administrative support preferred
• Excellent organizational and time-management skills
• Strong communication and interpersonal skills
• Proficiency with scheduling software and Microsoft Office Suite
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in data entry
• Professional and courteous demeanor
• High School Diploma/GED or equivalent experience
• 1+ years of Health Care related experience
• Must be Bilingual in English and Spanish
• Knowledge of medical terminology
• Efficient proficiency in Microsoft Office applications including, Word, Excel, and Outlook
• Effective verbal and written communication skills
• Strong customer service skills
• Detailed oriented with organizational and time management skills
• Ability to perform in a highly stressful situation
• Ability to multitask
• Ability to establish effective working relationships with patients, physicians, and other medical support staff
• Ability to navigate through multiple software applications

Responsibilities

• Manage and schedule appointments for clients, customers, or patients via phone, email, or online booking systems
• Confirm, reschedule, or cancel appointments as needed, maintaining accurate records
• Coordinate with staff and departments to optimize scheduling efficiency
• Respond promptly to inquiries regarding appointment availability and procedures
• Maintain organized and up-to-date appointment calendars
• Follow up with clients or patients to remind them of upcoming appointments
• Handle any scheduling conflicts or issues professionally and efficiently

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED