Patient Advocate Specialist

Gastro Health•Miami, FL

13d•Remote

About The Position

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. The Patient Advocate Specialist will review patient balances to ensure accurate billing and to address any concerns or questions posed by care center staff or patients relating to those billed balances.

Requirements

High school diploma or GED equivalent
1 year of related experience, or any combination of education or experience that provides the required knowledge, skills and abilities to perform the job.
Previous remote work history

Nice To Haves

Experience in a healthcare environment or a healthcare claims environment is a strong plus.

Responsibilities

Production: Meets Quantity (100%) and Quality Required Benchmark (90% - To be evaluated through audits)
Able to effectively complete Patient Advocate tasks which include resolve patient billing issues received via Smartsheet or a patient collections queue, posting self-pay adjustments, making and receiving patient phone calls, maintaining proper claim collection codes, monitoring patient payment plans and replying to TSI disputes.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to, and including, termination of employme

Benefits

Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Tickets at Work that provides discounts on concerts, travel, movies, and more.