Patient Administration Coordinator

Star Sleep, LLC•Houston, TX

5d•Onsite

About The Position

We are looking for a Patient Administration Coordinator for the front desk at our new Houston location! As a Patient Administration Coordinator, you will set the first impression for our patients, so a friendly demeanor and excellent customer service skills are imperative. Medical experience is not required, but you should be comfortable using and learning a variety of technologies and software. It is also important that you are detail-oriented. With Houston being one of our newest location, initial training will be conducted within the Dallas-Fort Worth metroplex. All travel expenses will be fully compensated, and we will provide further details during the interview process.

Requirements

Friendly demeanor
Excellent customer service skills
Comfortable using and learning a variety of technologies and software
Detail-oriented

Nice To Haves

Medical experience

Responsibilities

Manage daily front desk operations and ensure smooth clinic workflow
Perform patient check-in and check-out, confirming accurate demographic and insurance information
Schedule appointments and coordinate provider calendars
Complete insurance verification, eligibility checks, and authorization processes
Prepare charts and ensure all required documentation is ready prior to patient visits
Communicate with patients via phone, text, and electronic messaging platforms
Collaborate with clinical staff to support efficient patient flow
Maintain inventory of front office and patient-facing administrative supplies
Ensure adherence to front office administration policies, procedures, and workflows
Serve as the primary administrative point of contact for the clinic/location
Support reporting activities, audits, and quality improvement initiatives
Assist with packaging and shipments as needed
Provide support with basic clinical tasks when appropriate and trained