Patient Accounts Rep - Full Time

UHS•Fremont, CA

1d•Onsite

About The Position

Come join our team and love what you do! We are currently hiring a full time Patient Accounts Rep for Fremont Hospital! The Patient Account Rep is responsible for the effective and creative use of proven follow-up techniques, and self-directed initiative, to contact patients and third party payers to collect payments and resolve outstanding account balances. The Patient Account Rep responsibility includes the oversight and management of outstanding accounts receivable assigned to the Collector in a manner which will maximize the collection of cash and achieve the hospital’s financial and business office performance objectives. The Patient Account Rep will work closely with collection agencies to organize the placement and recovery of bad debts. The Patient Account Rep is an integral part of the Business Office team and is responsible for ensuring that cash collections are maximized while the level of outstanding accounts receivable is maintained at or above defined targets. The Patient Account Rep is responsible for gathering and communicating critical information which will enable the hospital to meet all known payer requirements and thereby minimize the risk of payment reduction or denial. Commuting to Fremont Hospital is easy! It is convenently located near public transportation options such as AC Transit, BART, and the ACE Train. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com. From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Requirements

Must have a high school diploma.
Must have strong written and verbal skills.
Ability to deal effectively with all levels of hospital management and the public.
Must be able to demonstrate average to high math skills.

Nice To Haves

Two (2) years experience in a multi-faceted business office preferably in a health-care setting.
Knowledge and experience with collections procedures and insurance coverage plans.
Prior experience with on-line Admission/Billing system.

Responsibilities

Contact patients and third party payers to collect payments and resolve outstanding account balances.
Oversee and manage outstanding accounts receivable assigned to the Collector to maximize cash collection and achieve financial and business office performance objectives.
Work closely with collection agencies to organize the placement and recovery of bad debts.
Ensure cash collections are maximized while the level of outstanding accounts receivable is maintained at or above defined targets.
Gather and communicate critical information to enable the hospital to meet all known payer requirements and minimize the risk of payment reduction or denial.
Successfully complete the Fremont Hospital’s non-violent Crisis Prevention Intervention (CPI) training course within 90 days of employment and prior to assisting with preventative intervention measures.
Work overtime and flexible hours.