Patient Account Representative (Hybrid)
About The Position
Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters to manage your assigned account receivables. This position is accountable for monitoring and reconciling accounts with appropriate workflow processes to ensure accurate account resolution. Has thorough knowledge of third-party carriers; government payors; special programs; and University Health Financial Assistance program. Meets quality measures set forth by regulatory compliance standards, Federal Regulations, and department protocols. Uses a variety of electronic systems in the course of this work and displays high customer service standards. Requires independent and critical thinking skills.
Requirements
- High school diploma or equivalent
- Experience in commercial insurance, Medicare, and Medicaid reimbursement
- Working knowledge of reimbursement comment codes and payer provider manuals
- Computer literacy and math aptitude
- Ability to use 10-key calculator, computer keyboard and basic software applications, including Excel, Word and Outlook
- Good oral and written communication skills
Responsibilities
- Daily billing of insurance claims
- Collection activity on outstanding payor accounts and self-pay encounters
- Manage assigned account receivables
- Monitor and reconcile accounts with appropriate workflow processes
- Ensure accurate account resolution
- Utilize a variety of electronic systems
- Display high customer service standards
- Apply independent and critical thinking skills
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
