Patient Account Representative

Central Maine Healthcare Corporation•Lewiston, ME
•$20 - $25•Onsite

About The Position

The Patient Account Representative works in the Patient Accounting department at Central Maine Medical Center. The role reviews patient charts for accurate patient and billing information, distributes billing to the appropriate personnel, and follows up on authorizations, specialty referrals, and physicians’ dictated notes. The representative communicates by telephone, maintains current knowledge of contracts and state Workers’ Compensation fee schedules, and uses a computer to enter and retrieve data.

Requirements

  • High school graduate or GED equivalent required.
  • Knowledge of multiple insurance billing requirements.
  • Knowledge of medical terminology.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.

Nice To Haves

  • One to two years of business office experience preferred.

Responsibilities

  • Review patient charts for accuracy of patient and billing information.
  • Distribute billing to appropriate personnel.
  • Review and follow up on authorizations, specialty referrals, and physicians’ dictated notes.
  • Communicate clearly and efficiently by telephone.
  • Maintain current knowledge of contracts and state Workers’ Compensation fee schedules.
  • Operate a computer to input and retrieve data.

Benefits

  • Competitive benefits package with resources, programs, and voluntary options that employees can customize to their needs.
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