Patient Account Representative

Cottage Health•Goleta, CA

7d•$24 - $35

About The Position

Cottage Health seeks a Patient Account Representative for their CH Patient Financial Services - Professional Billing department responsible for working hospital/physician accounts to ensure they are resolved in a timely manner. A PAR will need to effectively perform (as applicable) charge reviews, retro-reviews, work account/claim edits in Cottage's EHR and follow-up on claim submission, remittance review for insurance collections, pursue disputed balances and resolve credit balances from both government and non-government entities. The PAR interfaces with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments. Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Requirements

Related years of experience

Responsibilities

Working hospital/physician accounts to ensure they are resolved in a timely manner.
Performing charge reviews, retro-reviews, and working account/claim edits in Cottage's EHR.
Following up on claim submission and remittance review for insurance collections.
Pursuing disputed balances and resolving credit balances from both government and non-government entities.
Interfacing with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments.