Patient Account Representative
About The Position
Regions Hospital has a great career opportunity for a Patient Account Representative to join our team. This is a hybrid remote position that will work onsite in Saint Paul weekly. This is not a fully remote position. Employees must reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions. The Patient Account Representative approaches work from a patient-centered perspective, and uses creative and innovative thinking to problem solve issues that affect patient accounts. The Patient Account Representative provides services related to financial and insurance inquiries, researches and resolves patient concerns and various financial and insurance problems, and performs clerical support functions. This position has a deep understanding of the total organizational system, structure, and dynamics, and consistently considers the impact of decisions on the policies of the patient accounting department, while honoring the patients’ rights to privacy and confidentiality.
Requirements
- High school diploma or equivalent.
- Three years of hospital or clinic medical office experience.
- Reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions, with the ability to work onsite in Saint Paul weekly.
Nice To Haves
- Epic experience.
- Hospital medical billing experience.
Responsibilities
- Provides services related to financial and insurance inquiries.
- Researches and resolves patient concerns and various financial and insurance problems.
- Performs clerical support functions.
Benefits
- medical and dental insurance (which begin on the first day of the month following start)
- 401k with match
- disability insurance
- fertility benefits
- tuition reimbursement
- educational reimbursement toward continuing education
- qualified non-profit employer under the federal Public Service Loan Forgiveness program
- onsite employee fitness center
- onsite employee clinic
- Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
