Patient Account Representative

Northwell Health

10h

About The Position

Assists in monitoring physician practice activities and performance to ensure billing-related functions are performed efficiently and consistently with department policies and procedures. Works with physicians and administrators to support financial growth and stability, helps monitor billing and payment accuracy, resolves complex billing situations, and guides billing and clerical staff. Carries out clinical documentation requests to the business office to support timely appeals and implements policies, procedures, and improvements to facilitate billing, maximize case collections, and improve financial management. Performs related duties as required. All responsibilities described are considered essential functions under the Americans with Disabilities Act; related duties not mentioned are not considered essential functions.

Requirements

• High school diploma or equivalent required.
• 1–3 years of relevant experience required.

Nice To Haves

• Working knowledge of PC applications preferred.
• Authorization experience preferred.
• Experience in a fast-paced environment preferred.

Responsibilities

• Monitor physician practice activities and performance to ensure efficient billing-related functions consistent with department policies and procedures.
• Interface with physicians and administrators to support financial growth and stability.
• Assist in monitoring the accuracy of fee structures and third-party payer reimbursement payment schedules, as well as cash payment deposits and refunds.
• Assist in resolving complex billing situations.
• Provide guidance and direction to billing and clerical staff regarding billing and office or clerical functions.
• Carry out clinical documentation requests to the business office to ensure timely appeals.
• Implement policies and procedures to facilitate billing and maximize case collections.
• Implement improvements to the financial management of each billing area.
• Perform related duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED