Patient Account Representative
About The Position
As a Patient Account Representative, you will accurately and promptly process and post patient claims, facilitate resolution of billing errors, and partner with the Revenue Management team to support timely follow-up. The role also manages digital document storage, indexing, and mail distribution, handling patient claims and billing issues to support efficient and accurate revenue processing. The position may be performed 100% remotely by Colorado residents. Employees may need to work onsite at the Mineral campus in Centennial, Colorado, for in-person meetings or when experiencing internet or computer issues.
Requirements
- High school diploma or GED.
- Two years of computer experience.
- Strong customer service skills.
Nice To Haves
- Prior office experience in a healthcare environment.
- Knowledge of medical terminology.
- Ability to multitask and prioritize.
Responsibilities
- Accurately and promptly post patient claims using the revenue management billing system.
- Maintain accuracy within departmental guidelines and protect the quality, integrity, and confidentiality of patient information.
- Partner with facility billing personnel to ensure consistent and timely claims follow-up.
- Coordinate with the Revenue Management team to address billing issues using problem-solving skills.
- Research outstanding issues to help facilitate timely account resolution.
- Scan documents for optical storage and manage mail distribution.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
