Patient Account Representative

McLaren Health Care • Flint, MI

3d

About The Position

The Patient Account Representative maintains patient information and financial data related to diagnoses, treatments, payments, and health insurance coverage for medical services. The role processes claims, addresses overdue accounts, and initiates collections when necessary. It also serves as the primary source of information for patients who call with questions about a bill. The position is in the Neuro Rehab department, with a day shift, variable daily work times, and 80 scheduled hours biweekly.

Requirements

• High school diploma or GED.
• One year of previous work experience with third-party payers in the medical billing appeal/denial process.

Responsibilities

• Maintain a database of client accounts and billing information, including customers’ financial status and the status of collection efforts.
• Perform patient billing and reporting activities, including reviewing patient accounts to identify delinquent and due accounts.
• Follow collection procedures to receive payments, including locating and notifying customers of delinquent accounts by mail or telephone.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED