Patient Account Representative

TEKsystems•Raleigh, NC
•$20 - $25•Remote

About The Position

Responsible for billing, follow-up, and collection of Medical Center receivables to maintain positive cash flow and reduce accounts receivable and A/R days, in compliance with applicable regulations. The role focuses on facility medical accounts receivable and recovery of accounts in the 90–180-day range. This is a fully remote contract position based in Raleigh, North Carolina.

Requirements

  • 3–5 years of medical AR, denials, or recovery experience, with specialization in recovery of accounts 90–180 days old.
  • Facility experience; physician or professional-fee experience is not sought.
  • Recent Epic experience.
  • Specified insurance experience related to the work; Maryland experience is preferred as the first focus.
  • Own equipment to perform the work.
  • Skills and experience with Epic, facility collections, denials, AR, medical or healthcare settings, hospitals, BCBS, MCO, insurance, and Medicare Advantage.

Nice To Haves

  • Specified insurance experience in Maryland.

Responsibilities

  • Bill Medical Center receivables.
  • Follow up on and collect Medical Center receivables.
  • Help maintain positive cash flow and reduce accounts receivable and A/R days.
  • Perform recovery work on facility medical accounts, particularly accounts 90–180 days old, in compliance with applicable regulations.

Benefits

  • Medical, dental, and vision coverage, subject to eligibility.
  • Critical illness, accident, and hospital coverage, subject to eligibility.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions available, subject to eligibility.
  • Voluntary life and AD&D insurance for the employee and dependents, subject to eligibility.
  • Short- and long-term disability, subject to eligibility.
  • Health Spending Account (HSA), subject to eligibility.
  • Transportation benefits, subject to eligibility.
  • Employee Assistance Program, subject to eligibility.
  • Time off/leave, including PTO, vacation, or sick leave, subject to eligibility.
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