Patient Account Representative - Medical Billing
Granger Medical•Taylorsville, UT
•Onsite
About The Position
Our Medical Billing department is looking for a Patient Account Representative to join the team. A Patient Account Representative will take care of patients calls inquiring about their medical bill. The patient account representative assists patients with anything that has to do with the submitting and/or payment of claims. Even though medical billing experience it's preferred, entry level candidates with medical customer service background are welcome to apply!
Requirements
- Excellent customer service, communication, multi-tasking and organizational skills.
- Typing / key-boarding skills
- Must be a team player and enjoy working with people.
- Must be able to read, understand and communicate in English.
- Be able to read Explanation of Benefits and understand coinsurance, copays, and deductibles
Nice To Haves
- Medical billing experience
- Medical customer service background
- 1- 2 year of Medical Receptionist or Patient Account Representative experience preferred
- 1-year Billing or Coding experience preferred
- Bilingual is a plus
Responsibilities
- Greet patients presenting for medical or other services in a courteous manner.
- Answer telephones in a professional manner.
- Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their billing questions.
- Follow up with denial reps and medical coders to have claim reviewed and rebilled
- Other duties as assigned.
Benefits
- Vision
- Dental
- Medical
- Sick Leave
- Paid Time Off
- Life Insurance
- Paid Maternity Leave
- Tuition Reimbursement
- Short- and Long-Term Disability
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
