Patient Account Representative - Medical Billing

Granger Medical • Murray, UT

3d • Onsite

About The Position

Our Medical Billing department is looking for a Patient Account Representative to join the team. A Patient Account Representative will take care of patients calls inquiring about their medical bill. The patient account representative assists patients with anything that has to do with the submitting and/or payment of claims. Even though medical billing experience it's preferred, entry level candidates with medical customer service background are welcome to apply!

Requirements

• Excellent customer service, communication, multi-tasking and organizational skills.
• Typing / key-boarding skills
• Must be a team player and enjoy working with people.
• Must be able to read, understand and communicate in English.
• Be able to read Explanation of Benefits and understand coinsurance, copays, and deductibles
• Recent medical customer service experience

Nice To Haves

• Medical billing experience preferred
• Bilingual is a plus

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their billing questions.
• Follow up with denial reps and medical coders to have claim reviewed and rebilled
• Other duties as assigned.

Benefits

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees