Patient Account Representative II

Deaconess Health System • Evansville, IN

15h • Onsite

About The Position

Join Our Team as a Patient Account Representative II Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We’re looking for a compassionate, caring, and dedicated Patient Account Representative II to join our team and help us continue our tradition of excellence. In this role, you’ll focus on reviewing and resolving outstanding invoices while ensuring timely, accurate follow-up within established productivity and quality standards. You’ll play a key role in maintaining financial accuracy and supporting a smooth revenue cycle through effective communication and documentation.

Requirements

• Completion of High School or GED is required.
• Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing is required.

Responsibilities

• Review and resolve outstanding invoices in work queues according to departmental policies and productivity standards.
• Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days).
• Document all actions taken in a clear, concise, and accurate manner.
• Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED