Patient Account Representative II

SSM HealthBellevue, WA
Onsite

About The Position

It's more than a career, it's a calling. MO-SSM Health Bellevue Worker Type: Regular Job Highlights: Monday-Friday-7:00AM-5:00PM Location-SSM Health Bellevue One year of experience is required Computers skills and customer service oriented Join Our Team and make a difference every day while enjoying competitive pay, great benefits, and a supportive work environment. We offer competitive, affordable health insurance and benefits designed to support you and your family Fulfill your calling with SSM Health — apply today! Job Summary: Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. May work in multiple functional areas.

Requirements

  • High School diploma/GED or 10 years of work experience
  • One year experience
  • Computers skills
  • customer service oriented

Responsibilities

  • Processes the insurance component of a patient's obligation using the third party claims processing and payment rules.
  • Bills claims appropriately.
  • Follows up on denied claims by performing appeals and denial recovery procedures.
  • Works denied claim lines and no response claims to resolve outstanding accounts.
  • Analyzes credit balances on patient accounts and resolves.
  • Responds to refund request letters from insurance carriers.
  • Identifies process improvement opportunities and participates in improvement plans.
  • Works on special projects as needed.
  • May review the work of others.
  • Performs other duties as assigned.

Benefits

  • competitive pay
  • great benefits
  • supportive work environment
  • competitive, affordable health insurance
  • Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.
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