Patient Account Representative I

Deaconess Health System • Evansville, IN

7d • Hybrid

About The Position

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We’re looking for a compassionate, caring, and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence. In this role, you’ll focus on reviewing and resolving outstanding invoices while ensuring timely, accurate follow-up within established productivity and quality standards. You’ll play a key role in maintaining financial accuracy and supporting a smooth revenue cycle through effective communication and documentation.

Requirements

• Completion of High School or GED is required.
• Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing is required.

Responsibilities

• Review and resolve outstanding invoices in work queues according to departmental policies and productivity standards.
• Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days).
• Document all actions taken in a clear, concise, and accurate manner.
• Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED