Patient Account Rep II THIRD PARTY - Billing and Initiatives - Fulltime, Days

Texas Health Resources•Arlington, TX

19h•Remote

About The Position

Fast-paced, high-volume clinic looking for a top skilled Patient Account Rep II/Third Party Representative. This role is part of the Billing and Initiatives team and is a full-time position working day shifts. The work environment is a Remote Contact Center, though onsite training may be required. The department highlights a strong team collaborative environment, a fun, positive team culture with growth opportunities, and supportive leadership with continuous learning.

Requirements

High School Diploma or equivalent (REQUIRED)
Six Months of experience in Hospital Business Operations Account Receivables (REQUIRED)

Responsibilities

Insurance verification, eligibility and benefits
Assist management with trending, tracking, reporting, process improvement
Verify, load and ill commercial and miscellaneous coverage reported by customer service, ECI ,Medlytix and bad debt agencies. The accounts are referred by UIC, email, web reports, and spreadsheet.
As well as back up for Medicare/Medicare HMO, Tricare and VA Coverage Discovery PAR.
Organize and coordinate workflow as well as meeting deadlines and keeping up with changes in processes, etc
Productivity standard is 250 accounts per week. Goal for Quality Review score is 3.0 with scores falling below 2.7 considered below average.
Pulling weekly reports for vendor to review and resolve and keeping information organized and accessible.
Identify trends related to insurance eligibility, verification and loading. Trends should be elevated to the management or appropriate departments for corrections as needed.
Issues should be trended and provided to supervisor or management timely.