Senior Manager, Third Party Strategic Initiatives

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

For Amex to be "Welcomed Everywhere and Used Every Day", we collaborate with teams across Merchant Services to help build unique experiences for merchants through effective client management, third-party acquiring partnerships, world-class analytics, promotions and marketing initiatives. The team partners closely with senior business leaders and plays a key role in strengthening the U.S. Merchant value proposition. Leveraging analytics and insights and combining that with product and industry expertise, the team delivers data driven recommendations and builds strategies to drive acceptance, coverage, acquisition, retention and satisfaction of Merchants. With a focus on Merchant Services US profitably retaining and growing a high value portfolio of over 35M Merchants that collectively deliver $1.3T in annual charge volume, this role represents a unique opportunity to be the analytics expert yet collaborate closely with business colleagues to drive the growth strategies. The person will have the opportunity to influence the overall strategy of the organization and occasionally adopt the hat of a consultant.

Requirements

  • Senior Manager level experience.
  • Expertise in analytics.
  • Ability to collaborate closely with business colleagues.
  • Experience in driving growth strategies.
  • Ability to influence organizational strategy.
  • Consulting skills.

Responsibilities

  • Collaborate with teams across Merchant Services to build unique experiences for merchants.
  • Manage third-party acquiring partnerships.
  • Utilize world-class analytics, promotions, and marketing initiatives.
  • Partner closely with senior business leaders to strengthen the U.S. Merchant value proposition.
  • Leverage analytics and insights, combined with product and industry expertise, to deliver data-driven recommendations.
  • Build strategies to drive merchant acceptance, coverage, acquisition, retention, and satisfaction.
  • Act as the analytics expert while collaborating with business colleagues to drive growth strategies.
  • Influence the overall strategy of the organization.
  • Occasionally adopt the role of a consultant.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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